WORK PERFORMANCE

Understand how work happens. See the bottlenecks. Improve performance.

DearPulse helps employees see where their time really goes, helps managers spot workload imbalance, and helps leaders evaluate performance on terms that fit each department. Every role gets the view it needs to turn data into real improvement.

3 views
Individual, team and company
4 score components
Value creation, focus, low fragmentation, rest
Department-specific
Tune the formula to how each team works
Common challenges

Does this sound familiar before DearPulse?

Time gets fragmented

Notifications, chats and unplanned requests constantly interrupt important work. Employees struggle to see where their focus time is actually going.

One yardstick for very different jobs

Engineering teams need deep focus; customer support teams need to respond fast. A single scoring method can easily overlook how differently departments work.

Overload only becomes visible once it has gone on too long

Deadlines may still be met because a few people keep absorbing extra work. Managers need data to spot imbalance and step in sooner.

How DearPulse solves it

Features built to address it directly

Improve your own performance

Understand your working rhythm through value-creating time, depth of focus, interruptions and peak hours. From there, you can schedule important work deliberately, adjust your daily plan and track your progress so every workday has a clearer focus.

Performance analytics and workload balance

See each team member's performance score, working hours and workload level to identify who needs support. Combined with a view of meeting time, managers have a firmer basis for adjusting assignments and coordination schedules, so the team distributes work sensibly and protects time for what matters.

Leadership — see the full picture, choose the right measure

Compare trends across departments, identify teams with uneven workloads and adjust evaluation weightings to match the nature of each job.

Real interface

Screenshots straight from the DearPulse system

Every screenshot below is captured from a live, running dashboard — not a mockup.

Monitoring interface from an earlier release — reference image only, not representative of Individual Performance in V4.
Monitoring interface from an earlier release — reference image only, not representative of Individual Performance in V4.
Activity log from an earlier release — reference image only, not representative of Team Performance in V4.
Activity log from an earlier release — reference image only, not representative of Team Performance in V4.

This is just a part of the interface — DearPulse has many more features waiting to be explored. Book a demo to see everything.

Benefits

The value it brings to your business

  • Individuals know what to improve

    See clearly where time is being interrupted, identify the hours best suited to important work and track your own progress.

  • Managers support their teams with evidence

    A solid basis for discussing workload, rebalancing assignments and protecting the team's focus time.

  • Leaders prioritise the right problems

    Understand which departments need resources, which processes need adjusting and which changes are actually delivering improvement.

DearPulse · Performance Live
Active time92%
No AFK81%
Consistency74%
Focus88%
Current rankPlatinum
What sets us apart

Deep capabilities, built for real-world business operations

01

Formulas tailored to each department

Choose weightings that suit teams built for deep focus, fast response or healthy recovery time.

02

Personal detail stays with the person

Employees see their own detailed data. Managers and leaders see aggregate metrics within their granted scope — in Performance mode they do not see which applications and websites each person used.

03

Focus and recovery, both in view

The performance score accounts for proper rest, guiding teams to improve their working rhythm rather than simply work longer hours.

Detailed features

A complete toolkit for operators

An in-depth feature set built for Vietnamese businesses.

Individual performance

View your score and its components to understand what is shaping the way you work.

Peak hours

Identify the windows best suited to work that demands deep focus.

Plans and goals

Pick the priorities for the day, set weekly goals and track your progress.

Workload balance

Track each member's workload against the targets you have set to guide assignments.

Meeting analytics

See meeting duration and person-hours so you can adjust coordination schedules.

Per-department formulas

Adjust weightings, tool classifications and evaluation thresholds to fit.

How it works

Simple rollout in 3 steps

Step 1 / 3

Set up the right measure

Leaders choose the formula, tool classifications and targets that fit each department.

  • Choose weightings to suit each department
  • Classify tools by the kind of work they support
  • Set targets and evaluation thresholds
FAQ

Frequently asked questions

Common questions about this solution.

Four components: value-creating work, focused work, low fragmentation and proper rest. The weightings can be adjusted per department.

Ready to elevate your business performance?

Register for a free demo to experience DearPulse's performance management and risk control platform.