Read Operational Signals to Support Your Team
Videos for managers who need to track progress, workload and how their team collaborates.
Watch now: The Workload Map
Data to Manage Time, Resources and Costs
New articles with videos on department formulas, software usage, meeting time and a company-wide operations view.
Performance formulas should fit each department
Understand the four components of the performance score and how to adjust the weights to each department's needs.
Is the software you bought actually being used well?
Compare real usage against purchased licenses to spot software costs worth reviewing. Includes 2 videos.
Measure meeting time and protect deep work blocks
View meeting time in person-hours and fragmentation levels to build schedules that better fit your team's work rhythm. Includes 2 videos.
See company-wide operations on a single screen
See how a consolidated view helps leaders spot activity, overdue work and where attention is needed.
Start with the workload map, then explore the guides on supporting employees and department-level metrics. When reading the numbers, also discuss output quality, dependencies and the context of the work before adjusting assignments.
From Data to Team Decisions
Pick an article to dive deeper into workload balancing, employee support and designing the right metrics.