A business can see its revenue, costs, and results at the end of the month. But not every manager has clear visibility into the process that produced those results.
How are employees actually spending their time? Which tasks are falling behind? Which department is overloaded? Why does one team always seem busy while results don't improve? Is internal data being copied or accessed unusually?
Without enough data, managers often have to rely on manual reports, direct observation, or personal judgment — which makes many HR and operational decisions less accurate than they should be.
DearPulse was built to help businesses shift from managing by gut feeling to managing by data.
What Is DearPulse?
DearPulse is a platform that helps businesses manage performance and control risk.
The system helps measure productivity, track work activity, consolidate data, and detect unusual activity in real time. All the important information is displayed on a single dashboard so managers can keep track of it easily.
DearPulse doesn't just show how many tasks an employee has completed — it also helps answer questions like:
- What is working time actually being spent on?
- How much time do employees spend on high-priority work?
- Which apps and websites are used during the day?
- Which departments are under-resourced or over-resourced?
- Which tasks are stuck?
- Is there any unusual activity involving data?
- Is performance trending up or down over time?
With this visibility, businesses can improve the way work gets done, allocate resources more sensibly, and make more accurate decisions.
Why Do Businesses Need DearPulse?
Performance Reviews Are Still Too Subjective
At many businesses, employees are still evaluated based on being present in the office, responding quickly, and submitting reports on time. But these factors don't actually reflect how effective the work is.
Someone can sit at their desk for a full eight hours without working effectively. Conversely, someone who's less visible can still get their work done well. DearPulse adds real data to the picture so evaluations can be more accurate.
Work Gets Managed Across Too Many Channels
A single task might be assigned over Zalo, discussed by email, updated in Excel, and reported on in a meeting.
This easily creates problems: no one's sure what the latest update is, employees miss tasks, managers have to ask the same question over and over, documents are hard to find, and reports don't line up with each other.
Managing work on a single system keeps everyone clearer and better in sync.
CEOs Spend Too Much Time Chasing Reports
Without a dashboard, managers constantly end up asking: How far along is this task? When will it be done? Why is it late? What's the team working on today? Which department is running into trouble?
DearPulse consolidates all of this on a single dashboard, letting leaders stay on top of things proactively without having to ask around.
Risks Aren't Caught in Time
Many risks only come to light after an incident has already happened — like data loss or unauthorized access.
DearPulse logs activity and flags unusual signals — like an unrecognized device, a risky website, an unusual login, or behavior involving sensitive data.
How Does DearPulse Work?
DearPulse works through five main steps.
Step 1: Record work data — The system logs computer-based work activity within the scope the business allows.
Step 2: Classify the data — Activities are grouped into categories such as work, communication, work support, unrelated, at-risk, and unclassified.
Step 3: Consolidate on a dashboard — Data is displayed by employee, department, project, time period, shift, activity category, and risk level.
Step 4: Detect and alert on anomalies — The system sends an alert whenever it detects unusual activity.
Step 5: Analyze and improve — Businesses can use the data to identify problems and improve how work gets done.
DearPulse's Core Feature Groups
1. Performance Management
DearPulse helps track performance in real time.
2. Task Assignment and Progress Tracking
DearPulse helps managers assign and track tasks within a single system.
3. Real-Time Work Activity Tracking
Tracks computer activity, apps, and websites within the permitted scope.
4. Internal Risk Control
Helps catch unusual signals early.
5. A Centralized Management Dashboard
Lets CEOs and managers keep track of everything on a single screen.
6. AI-Powered Data Analysis
Helps analyze data to surface improvement suggestions.
7. Access on Web and Mobile
Can be used on both the web and mobile devices.
How Is DearPulse Different From an Ordinary Task Management Tool?
DearPulse doesn't just manage tasks — it also connects that work to activity and performance data.
Is DearPulse Employee Monitoring Software?
DearPulse doesn't just monitor — it also helps manage performance and improve how work gets done.
What Kind of Business Is DearPulse a Good Fit For?
It's a good fit for any business whose team works on computers and that wants to manage by data.
What Do Businesses Get From Using DearPulse?
It gives CEOs, managers, HR, and IT clear data so they can manage more effectively.
The DearPulse Rollout Process
Rollout follows five steps, from initial assessment through to evaluation.
Frequently Asked Questions About DearPulse
Is it legal to deploy DearPulse in Vietnam? Yes, as long as the business is transparent about the scope of data it collects and complies with Decree 13/2023/ND-CP on personal data protection.
Can DearPulse see employees' private content? DearPulse focuses on work-related activity and performance data, and the scope of what's collected is configured by the business itself.
Can small businesses use DearPulse? Yes. DearPulse fits a wide range of sizes, from small teams to multi-department organizations.
Does DearPulse replace timekeeping or HRM software? No. DearPulse focuses on performance, tasks, and operational risk, and can run alongside an existing HRM system.
How long does it take to roll out DearPulse? Rollout time depends on the size of the business, and typically follows a process of assessment, installation, training, and evaluation.
Conclusion
DearPulse gives businesses clear, real-time visibility into how they operate, helping them improve performance and reduce risk.
